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Privacy Policy

Effective Date: August 25, 2026

1. Introduction

This Privacy Policy describes how Profit Now Solutions, LLC, doing business as Muldrow Marketing ("we," "us," or "our"), collects, uses, and protects information when you visit upriff.io ("Website") or use the Upriff managed social media marketing service ("Service").

2. Information We Collect

Information You Provide Directly:

  • Consultation form submissions: Name, email address, phone number, business name, website, and a description of your marketing needs
  • Upriff Preview requests: If you request a Preview, we collect your work email address, business name, website address, your role, and your answers about how you post today and what you would like to change. We also read the publicly available content of the website address you give us
  • Onboarding intake: Business details, brand voice preferences, social media account information, target audience description, and content preferences
  • Content you send us: Photos, video, audio, and written updates you submit for use in your content
  • Account and billing: Payment information is collected and processed by Stripe, our payment processor. We do not store your credit card details on our servers

Information Collected Automatically:

  • Website usage: We use Google Analytics to collect pages viewed, approximate location, device and browser type, and how you arrived at the Website. You can opt out at any time, and in some regions we do not collect this at all unless you opt in. We do not use advertising pixels, remarketing tags, or social media tracking pixels. See Section 6
  • Hosting data: Cloudflare, which serves the Website, processes technical data such as IP addresses and request headers in order to deliver pages and protect against abuse
  • Social media performance data: If you subscribe to the Service, we collect engagement metrics (likes, comments, shares, impressions) from your connected social media accounts to track content performance and improve strategy

3. How We Use Your Information

PurposeData Used
Responding to consultation requestsContact information, business details
Generating an Upriff PreviewYour answers, business name, and the public content of your website
Delivering the ServiceBusiness information, brand voice, social account access
Producing content on your behalfPhotos, video, audio, and updates you send us
Billing and subscription managementPayment details (via Stripe), email
Improving content performanceSocial media engagement metrics
Understanding how the Website is usedAnalytics data, unless you opt out
Client communicationEmail address, phone number

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate the Website and Service:

  • Stripe — Payment processing. Stripe collects and processes your payment information under their own Privacy Policy
  • GoHighLevel — CRM, form submissions, email communication, and calendar booking. Information you submit through our forms is stored in GoHighLevel
  • Cloudflare — Website hosting and delivery. Cloudflare may collect minimal technical data (IP addresses, request headers) as part of serving the Website
  • Google Analytics and Google Tag Manager — Website analytics, loaded only with your consent. See Section 6
  • AI service providers — Content generation, image generation, and transcription of video and audio. See Section 5
  • Social media platforms — When you connect your accounts (Instagram, Facebook, LinkedIn, Google Business Profile, X/Twitter), we access them through their official APIs to publish content and retrieve performance data

These providers act on our instructions as service providers. They are not permitted to use your information for their own purposes.

5. AI and Automated Processing

We use AI to help produce content. This section explains where, and what it means for your information.

Where we use it

  • Upriff Preview. If you request a Preview, we read the public content of the website you give us and combine it with your answers to generate a summary of your business, content themes, example posts, and a plan recommendation
  • Content production. For clients, we use AI to help draft captions and post copy, generate images, and transcribe the video and audio you send us

A person reviews the result. AI produces a draft. A member of our team reviews and edits it before it reaches you or is published to your accounts. We do not publish AI output to your social accounts without a person having reviewed it.

Your information is not used to train AI models. We use commercial AI services under agreements that prohibit those providers from using your information to train their models, and we do not enroll in programs that would permit it.

Limited processing by providers. AI providers may retain content briefly — typically no more than 30 days — for security and abuse monitoring, after which it is deleted. They may not use it for any other purpose.

Automated decisions. We do not use AI to make decisions that produce legal or similarly significant effects for you. A plan recommendation is a suggestion; decisions about pricing, service, and eligibility are made by people.

AI-generated content published on your behalf. Content we publish to your accounts is produced with AI assistance and reviewed by a person. If you would prefer that we disclose AI involvement in published content, or that we not use AI for your account at all, contact us and we will discuss what is possible for your plan.

6. Cookies and Analytics

We use Google Analytics 4, loaded through Google Tag Manager, to understand how people find and use upriff.io. That is the only tracking on the Website. We do not use advertising cookies, remarketing tags, or social media tracking pixels, and upriff.io itself sets no cookies of its own.

The cookies involved. Google Analytics sets two first-party cookies, _ga and _ga_L538M3MGD3, which expire after two years. They let us tell one visit apart from another so we can count visitors and see which pages are useful. Google Analytics 4 does not store your IP address; it uses it to derive an approximate location and then discards it.

If you are in the EEA, the United Kingdom, or Switzerland. Nothing loads until you say so. Google Analytics and Google Tag Manager are not requested at all, and no cookies are set, unless you accept on the banner shown on your first visit. If you decline, or simply do not answer, nothing loads and no data is sent.

Everywhere else. Analytics runs by default and we tell you so on your first visit. You can opt out at any time using Cookie Settings in the footer of any page. When you opt out we delete the analytics cookies already on your device and stop storing identifiers. Google Analytics may still send an anonymous, cookieless count that records that a page was viewed, but nothing that could identify or follow you.

Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as an opt out automatically. You do not need to do anything else, and we will not set analytics cookies.

We do not sell or share your personal information. We do not sell or share it for cross-context behavioral advertising, and we have not done so in the preceding twelve months. Google processes analytics data as our service provider and is not permitted to use it for its own purposes.

How we remember your choice. Your answer is stored in your browser's local storage under the name upriff_consent_v1. This is not a cookie, it is never sent to us or to anyone else, and it exists only so we do not ask again on every page.

Services we do not control. Our forms and calendar booking are provided by GoHighLevel, and the Upriff Preview is a separate application at preview.upriff.io. These may set their own cookies under their own privacy practices when you use them.

7. Data Retention

Active clients: We retain your business information, brand voice profile, content history, and performance data for the duration of your subscription and for 90 days after cancellation to facilitate potential re-activation.

Consultation leads: If you submit a consultation form but do not become a client, we retain your contact information for up to 12 months for follow-up purposes. You may request deletion at any time.

Upriff Preview requests: We retain your Preview submission and the Preview we generate so that your results link continues to work and so we can apply our limit of one Preview per business in any 90-day period. We do not delete these automatically. You may request deletion at any time by emailing hello@upriff.io.

Content you send us: Photos, video, audio, and updates are retained for the duration of your subscription and for 90 days after cancellation.

Billing records: Payment and billing records are retained as required by applicable tax and accounting laws.

8. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted connections (HTTPS) for all website and service interactions
  • Access controls limiting who within our organization can view client data
  • Secure third-party processors (Stripe for payments, Cloudflare for hosting)

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Opt out of website analytics at any time, using Cookie Settings in the footer of any page
  • Object to AI processing — ask us not to use AI processing for your account, or to tell you where it was used

To exercise any of these rights, contact us at hello@upriff.io.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or by posting a notice on our Website. The "Effective Date" at the top of this page indicates when the policy was last updated.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Profit Now Solutions, LLC
d/b/a Muldrow Marketing
Email: hello@upriff.io
Website: upriff.io

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